Pain Point: Salesmanship in the Service Lane
Resolution: Service Writers
Your hot-shot salesmen might parade around the showroom in starched shirts with French cuffs. But your biggest-grossing employee might be on the job long before the showroom doors open.
High-performance service advisors keep everyone in the store busy. Unfortunately, far too many employees in the service lane are masters of the profit-killing “one-line repair order.”
Before you fix another vehicle, fix that problem. And in the video right below, you’ll see how.
For more information, download our Service Advisors PDF.