Pain Point: Subpar Service Department Performance
Resolution: Pay for Performance
Are you meeting or beating NADA financial performance guidelines? If not, why not, and what can you do about it? Every department has its challenges. In service, for example, maybe the marketing isn’t bringing in enough customers. Maybe there are delays at the parts counter. Or maybe the techs aren’t sufficiently motivated to hustle. Just as financial incentives can pick up a salesman’s pace on the showroom floor, pay for performance can incentivize the service department.
For more information, download our Pay for Performance PDF.